MVD Express was founded by Janice Lucero, a long-time Albuquerque resident with a passion for education and giving back to the community. In 1994, the state of New Mexico began requiring that anyone applying for a first-time driver’s license be required to take a course on the dangers of drinking and driving. An educator at the time, Lucero made a bid on the project and won the bid to be the sole provider of teaching the state’s required course. Shortly thereafter, Lucero developed and delivered a program called “None For the Road.”
From there, Lucero saw an opportunity to give people a better MVD experience. Her vision gave birth to the concept of privatized MVDs in New Mexico—and MVD Express was born.
MVD Express prides itself in providing an unparalleled customer experience. It’s not just about getting your MVD needs taking care of quickly and effectively, but treating people with dignity and kindness in every situation.
To that end, the company lives by the following core values:
Fast and Friendly Service
Fast MVD service is lacking when it’s not accompanied by friendliness. MVD Express strives to provide all services as efficiently as possible—all with a friendly smile and attitude—so that you leave feeling happy and valued.
Honest in all Dealings
MVD Express is committed to above-the-board actions in all dealings. Honesty is strongly valued in our team members.
Integrity to do the Right Thing
Superior customer service is about more than providing honest, fast, friendly service. It’s about being aware and doing the right thing in all situations.
Accurate in Reporting
Accurate reporting is imperative to continued success.
Knowledgeable in our Jobs
All team members are trained for 6 weeks before they hit the floor. Making sure every team member is qualified and able to meet your needs is important to us.
Ask for Help When You Need It
Our team members know that it’s okay to ask for help; we work together to provide the best customer experience possible.
Be a Problem Solver
Problem solving is valued both internally and when working with clients. MVD Express encourages an environment where team members collaborate to make processes more efficient and strive to provide every client with the answers they need.
The MVD Express team is committed to providing service in alignment with these values, realizing that our success is imperative to a strong and lasting company.
Giving Back To The Community
MVD Express is a company of gratitude. Last year, the MVD Express team gave over $16,000 to the Roadrunner Food Bank! To accomplish that, team members could choose to have a certain amount deducted from their paycheck to donate to the food bank. At the end of each month, the company matched whatever employees gave.
In addition to the Roadrunner Food Bank, MVD Express serves on the board of several community organizations including:
- United Way Campaign Council
- Hispano Chamber of Commerce
- Albuquerque Youth Symphony
- United Blood Services Leadership Council
- St. Pius X Consultative Council
Other organizations supported by MVD Express include:
- Children’s Hospital
- American Red Cross
- Juvenile Diabetes Foundation
- UNM Lobos
MVD Express doesn’t just provide a valuable service in the community, we invest in the community.
Where We Are Today
Today, MVD Express has 11 locations throughout the state of New Mexico: 7 offices in Albuquerque and one office in Rio Rancho, Santa Fe and Las Cruces. We provide full-service to meet all MVD needs.
Please contact us for more information about how we can serve your MVD needs.
Call us at 575.373.8247 in Las Cruces or at 505.294.1732 anywhere else in the state.
Get In, Get Done, Get Going!
MVD Express is proud to serve New Mexico with locations in Albuquerque, Rio Rancho, Santa Fe and Las Cruces.